12 December 2016

Order Process Shortsightedness @Amazon Ignores #AmazonSmile

Dear Amazon,

Why do you keep pushing me to shop in-app or order with Alexa when neither of these entry points allow me to generate AmazonSmile eligible orders? What was the point of creating a charitable program allowing customers like me to give back, if you weren't going to support this program across the board? I will not shop using the Amazon app. I will not ask Alexa to order items for me. I wouldn't consider it.

I start all my shopping sessions at the AmazonSmile portal for a reason --- to support a cause, a charity I've chosen. It was incredibly shortsighted of you to ignore AmazonSmile when developing your apps and your voice controlled platform. Get with (your own) program and fix this! Or simply accept that I will never use your apps to generate orders, so stop flashing those "download our app" advertisements at me.

Uncharitably Peeved

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